Insights From CNP

CNP Technologies Becomes the First Shoretel Mobility Certified Partner Headquartered in North and South Carolina


"This is a breakthrough technology and available to customers regardless of the backend PBX." states Wes Clark, Executive Director of CNP Technologies. "ShoreTel Mobility is an exciting solution that can provide a new level of mobile connectivity."

ShoreTel Mobility extends the full power of a desk phone and Unified Communications (UC) capabilities to a mobile and sets the user free to communicate from any location (office, home, hotspots) by enabling access to any network (cellular or Wi-Fi), simply and cost effectively.

Businesses of all sizes are deploying ShoreTel Mobility to address the key challenges associated with mobile phone use: soaring international roaming costs, poor in-building coverage, and integration into corporate PBX and Unified Communications systems.

Not only is ShoreTel Mobility an inherent component of the ShoreTel Unified Communications system, but it also easily integrates with other PBX systems, including those from Cisco, Avaya, Alcatel, Siemens, and UC systems such as Microsoft OCS.

"We are proud to be the first ShoreTel Mobility certified partner in North and South Carolina. Because of the expertise and training of our ShoreTel engineering team, we are able to offer this cutting edge technology to companies utilizing various PBX platforms." says John Garrett, Executive Director of CNP Technologies. "CNP has always strived to make customer satisfaction a top priority and now with the ShoreTel Mobility product, we can continue that tradition by working with companies regardless of their PBX system."

ShoreTel's highly qualified partners help businesses beat complexity with ShoreTel's brilliantly simple solutions designed for management ease and usability. They provide invaluable support for businesses looking to take advantage of the cost saving and productivity boosting benefit of IP-based unified communications, and offer valuable services around LAN, WAN, call center, voice and data application integration, technology deployment, and training and support.

"We are delighted to honor CNP for its achievements," said Greg Braswell, Southeast Area Sales Manager for ShoreTel.  "Outstanding channel partners such as CNP who take initiative and embrace the latest technologies have helped ShoreTel become the leading provider for IP-based communication systems worldwide. We appreciate their diligent focus on providing their customers with world-class customer support."

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