Insights From CNP

Greenville-spartanburg International Airport Takes Flight With Unified Communications From CNP and Shoretel


GSP conducted a comprehensive evaluation before selecting CNP and ShoreTel to replace their 15 year old Avaya phone system.  The ShoreTel solution provides a unified communications solution that gives the airport the required flexibility and simplified management. At the end of the search process, CNP Technologies and ShoreTel came out as the clear leaders with the best functionality and feature set for GSP, along with the lowest total cost of ownership.

GSP was struggling with the increasing support and maintenance costs of their antiquated Avaya system. CNP and ShoreTel provided GSP with a solution that is easy-to-manage and provides a feature-rich system that will scale as necessary.

ShoreTel provides the airport a unified communications solution that fully integrates all communications-voice, data, mobile, video and messaging- independent of device or location. ShoreTel's distributed architecture eliminates the traditional costs, complexity and reliability issues typically associated with older phone systems and other IP-based telephony solutions.

CNP implemented the GSP project in two phases. The total scope of the project included seven buildings and over 120 users on the GSP campus. Phase 1 went live on January 14, 2011.

About Greenville-Spartanburg International Airport Almost fifty years ago the seeds were planted for what is known today as Greenville-Spartanburg International Airport - Roger Milliken Field. Since that first flight which took place in 1962, GSP has earned a reputation of safety and has grown into one of the finest airports in the country. More than 1.5 million passengers per year are served by 16 airlines offering 77 non-stop daily departures to 19 major cities across the US. A connection in one of those 19 cities makes access to the world easy from GSP International. At GSP, we begin each day fully committed to finding new ways to achieve our mission to provide the citizens of Upstate South Carolina with the safest, most efficient and user-friendly airport in the world.  For more information, visit www.gspairport.com.

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