When considering Voice over Internet Protocol (VoIP) telephones over a central office or PBX system, you may wonder what kind of advantage the switch will give your company in the long run. This is a fair question, as on the surface it can often seem that telephone providers have comparable services. In previous articles, we have covered advantages of hosted VoIP and potential savings from making the switch, but here we can discuss how these two factors can be leveraged to make your business more profitable.
Significant Savings on Maintenance
One of the truths of telecommunications companies is that landline telephone systems are no longer the cash cow they once were. With every passing year, telecom giants are moving their resources toward maintaining cell towers and expanding data infrastructure. In the last five years, this process has sped up and long-term planning points to dismantling or abandoning support for legacy phone systems within the next decade. This means less time and money spent on keeping telephone systems reliable. This lack of maintenance and support passes the costs along to you. Upgrading to VoIP systems that will continue to be supported well into the future doesn't only show remarkable foresight but savvy business acumen.
Streamlining And Integrating Services
In general, having one integrated communications network simplifies things considerably. The network that supports a VoIP phone system is the same one that connects your computers via ethernet and your mobile devices via WiFi. With only one major communication network to worry about and a single vendor as a provider, you not only have only one bill to pay but you have a greater say in how your services are integrated and greater leverage over how scalable the services are. If you have a sudden expansion to a greater number of offices or a different building altogether it is a much quicker and easier process to complete this expansion with one integrated network.
Reliability is Key
In the early days of VoIP when the technology was new and not quite as advanced as it is today, VoIP technology got a bit of a reputation for unreliability. Some services only allowed calls to those who had the same service and slower network speeds led to poor performance. However, this is a thing of the past. High-speed internet has closed the reliability gap between landlines and VoIP technology, and as fiber optic networks continue to expand this will only reduce the rate of dropped calls and outages. Every business depends on the ability to communicate, and in the coming years, VoIP will be the most reliable form of communication on the market.
A Clear Choice
What would you tell yourself if you were able to return to ten years ago? Would you let yourself know what technology would take off and what wasn't worth your time and investment? Well, today is one of those opportunities and VoIP technology is a prime example of an option that is growing into a virtual necessity.