A growing business relies on many different systems to get through everyday efficiently. Even in the internet age, business phone systems remain one of those critical systems.
As computers, software, and mobile technology leap ahead, it can be easy to leave your office phone system in the dust. But if you’re going to have one, you should have the right one.
The truth is that there are business phone systems that work with the latest technologies while keeping you and your customers connected reliably. Hosted VoIP is one of those solutions.
Following are five good reasons to consider making the switch.
Predictable Phone Costs
A hosted phone solution gives you a few cost advantages. First, because the initial cost of a hosted VoIP installation tends to be low, the capital expenditure necessary to make the switch is small. Further, monthly phone bills are more predictable because this type of system usually comes along with a flat fee for calling. Predictable costs can be very beneficial in bookkeeping, ensuring that all bills are getting paid on time and money is being invested wisely.
Your business phone system must be reliable above all else. With a hosted VoIP solution, redundancy is built into the system. Even in the event of a natural disaster or unforeseen occurrence that takes down your phone system, you can automatically forward calls to another office location or to employee cell phones. Further, the servers where the software is hosted are built with multiple fail safes so that you can feel secure in the fact that the system will not go down.
More Features for Less
Particularly for smaller businesses, it rarely makes sense to get as many phone features as possible with a PSTN phone because the costs can be astronomical. Because a hosted setup allows you to access phone features from the cloud, you can customize which features you get while spending a lot less. This means that productivity boosters like voicemail to email transcription and find me/follow me call forwarding becoming accessible even to smaller businesses.
Another small business benefit to a hosted phone solution is scalability. When your phone system lives in the cloud, adding a new user is as a simple as plugging in a new handset. You can even add new locations with very little setup and make it as easy to call an office across the country as it is to call down the hall.
Reduced Management Costs
Whether you currently have a legacy phone system or an older on-premise VoIP solution, hosted VoIP can save you in technology management costs. For overworked (or nonexistent) IT teams, a hosted solution means that there are no updates or maintenance to worry about because those details are handled by the VoIP provider. This leaves no need to hire or outsource phone support tasks, ultimately saving you money and other valuable resources.