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Blog

Insights From CNP

Making the Move from ECC to MiContact Center Business


 

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3 Tips to Ensure Success with UC & Collaboration Tools


Unified Communications & Team Collaboration

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Understanding Mitel Bundles


Whether or not you are a former ShoreTel user, you can appreciate having choices.  When it comes to technology, and your phone system more specifically, having the right functionality and the flexibility to choose is what perceived value is all about.  That’s why Mitel offers a variety of bundled licenses when you choose to purchase a MiCloud Connect phone system.  In this blog, we’ll review each of the six “profiles” (bundled licenses) Mitel offers and identify the type of environment and user requirements where each is best suited.

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Are you ready to take your phone system to the cloud?


If you have a Netflix, Dropbox or Facebook account, then you’re already familiar with how the cloud works.  It may seem intimidating since we can’t wrap our arms around it, but it’s an extremely useful tool with anywhere, anytime access and the ability to house large quantities of data without having to fill and maintain rooms with expensive hardware and software to manage it all.

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The Mitel Advantage


The landscape of today’s work environment is so different from just a few years ago, with more and more employees working remotely, using their own devices (depending on an organization’s BYOD policies) and communicating more commonly via text or chat as opposed to email.  With all these new communication vehicles, it only stands to reason that we now have increased opportunities to work smarter, rather than harder, throughout our workday. 

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